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Job Title: Health Technician
Company Name: Veterans Affairs, Veterans Health Administration
Location: Tucson, AZ
Position Type: Full Time
Post Date: 02/09/2018
Expire Date: 04/10/2018
Job Categories: Agriculture, Forestry, & Fishing, Computers, Software, Finance/Economics, Healthcare, Practitioner and Technician, Human Resources, Information Technology, Installation, Maintenance, and Repair, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
Health Technician

Incumbent will support all aspects of telehealth services. Your primary day-to-day duties will be comprised of administrative and technical telehealth support responsibilities. In addition, you will obtain certification and provide services as a Store and Forward Imager.
* Assists in the coordination of the clinical, business, scheduling and technical aspects of telehealth applications.
* Performs a variety of telehealth imaging actions involving tele-retinal screening, tele-dermatology and other related programs.
* Completes consults related to the Store and Forward imaging process and takes necessary action based on the reader's recommendations.
* Documents all clinical information in the patient's electronic medical record.
* Assists with the installation, maintenance and inventory management of all telehealth equipment.
* Assists with all aspects of training related to telehealth equipment; including video conferencing technologies, and associated telehealth peripheral devices.
* Supports Technical Telehealth Coordinator with the administration of telehealth scheduling software and related applications.
* Maintains telehealth group encounter schedule.
* Opens the telehealth patient room and equipment and environment for the telehealth encounter.
* Supports the development of programs and processes to ensure telehealth modalities are timely, efficient and appropriate to the needs of the patient.
* Reviews relevant data for the telehealth program and assists in data collection, study design and training initiatives that improve services.
* Performs patient screenings and evaluates patient needs to determine the appropriateness of telehealth services.
* Orients patients to all telehealth services such as store and forward, clinical video telehealth and virtual Veteran care.
* Performs various administrative duties such as documenting patient and clinical reminders, scheduling follow-up visits, and maintaining control records and test.

Work schedule: Various Work schedules.
Compressed/Flexible Schedule: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description Title/PD#: Health Technician/ 05134A / 051345A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/02/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience GS-05: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:Coordinating telehealth services; interviewing patients to determine their needs for services; collecting data and documenting medical records; initiating consults based on patient needs; maintaining records for specimens and tests; scheduling appointments and coordinating necessary resources; installing, operating, and maintaining video-conference, clinical peripheral, and telehealth equipment; maintaining telehealth technology inventories; performing telehealth, tele-retinal, tele-dermatology, and tele-wound care imaging; reviewing images to provide post-examination education on anatomic and general findings; discussing difficult/complex health concerns with medical providers; and responding to inquiries from patients, family members, and caregivers . OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you mut have 4 year course of study above High School leading to a Bachelor's degree with courses related to the occupation. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education.
Specialized Experience GS-06: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Coordinating telehealth services; interviewing patients to determine their needs for services; collecting data and documenting medical records; initiating consults based on patient needs; maintaining records for specimens and tests; scheduling appointments and coordinating necessary resources; installing, operating, and maintaining video-conference, clinical peripheral, and telehealth equipment; maintaining telehealth technology inventories; performing telehealth, tele-retinal, tele-dermatology, and tele-wound care imaging; reviewing images to provide post-examination education on anatomic and general findings; discussing difficult/complex health concerns with medical providers; and responding to inquiries from patients, family members, and caregivers

You will be rated on the following Competencies for this position:
  • Decision Making
  • Interpersonal Effectiveness
  • Technical Competence
  • Technical Problem Solving
  • Veteran and Customer Focus


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements: Position is sedentary but also requires some standing, walking, bending, lifting and carrying of light items.

To apply for this position, you must provide a complete Application Package which includes:
Resume (Required)
OF-306 "Declaration for Federal Employment" http://www.opm.gov/forms/pdf_fill/of0306.pdf
DD-214 (Required if claiming eligibility as a veteran)
SF-15 (Required if claiming veteran's preference)
Other Veterans Document - Disability letter from the Department of Veteran Affairs (Required if claiming veteran's preference)
Other - Letter showing Schedule A eligibility (Required if you are Schedule A eligible)
SF-50 Most recent SF-50 that show position title, grade and step. (Required if current Federal employee)
Transcript (Required if using education to qualify for this position)

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

  • Resume


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
Qualifications & Requirements

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/02/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience GS-05: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:Coordinating telehealth services; interviewing patients to determine their needs for services; collecting data and documenting medical records; initiating consults based on patient needs; maintaining records for specimens and tests; scheduling appointments and coordinating necessary resources; installing, operating, and maintaining video-conference, clinical peripheral, and telehealth equipment; maintaining telehealth technology inventories; performing telehealth, tele-retinal, tele-dermatology, and tele-wound care imaging; reviewing images to provide post-examination education on anatomic and general findings; discussing difficult/complex health concerns with medical providers; and responding to inquiries from patients, family members, and caregivers . OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you mut have 4 year course of study above High School leading to a Bachelor's degree with courses related to the occupation. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education.
Specialized Experience GS-06: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Coordinating telehealth services; interviewing patients to determine their needs for services; collecting data and documenting medical records; initiating consults based on patient needs; maintaining records for specimens and tests; scheduling appointments and coordinating necessary resources; installing, operating, and maintaining video-conference, clinical peripheral, and telehealth equipment; maintaining telehealth technology inventories; performing telehealth, tele-retinal, tele-dermatology, and tele-wound care imaging; reviewing images to provide post-examination education on anatomic and general findings; discussing difficult/complex health concerns with medical providers; and responding to inquiries from patients, family members, and caregivers

You will be rated on the following Competencies for this position:
  • Decision Making
  • Interpersonal Effectiveness
  • Technical Competence
  • Technical Problem Solving
  • Veteran and Customer Focus


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
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Contact Information
Contact Name:
Company Name: Veterans Affairs, Veterans Health Administration
Phone Number:
Fax Number:
Contact Email:Arman.HymanJr@va.gov
Website:http://www.ecentralmetrics.com/url/?u=51959556141%2D40&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D311013
Company Description:

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