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Job Title: Claims Assistant
Company Name: Veterans Benefits Administration
Location: Saint Paul, MN
Position Type: Full Time
Post Date: 02/07/2018
Expire Date: 04/08/2018
Job Categories: Human Resources, Information Technology, Military, Nonprofit and Volunteer Services
Job Description
Claims Assistant
THIS IS A BARGAINING UNIT POSITION.
The Claims Assistant (GS-0998-05/06) is located in the Veterans Benefits Administration, Veterans Service Center (VSC), St. Paul Regional Office, St. Paul, MN.

As a Claims Assistant you will:
  • Explain benefit programs and entitlement criteria
  • Develop evidence for claims
  • Interprets policies, rules, and regulations for claims for benefits
  • Use various computer programs to process claims
  • Prepare claims correspondence and forms for the division
  • Process mail related to claims for benefits
  • Maintain claims folders
  • Schedule hearings for veterans pertaining to their benefit claims
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Position Description Title/PD#: Claims Assistant GS-5/6 ; full performance level GS-06; GS-05 PD-12112A; GS-06 PD-02112A
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Time-in-grade: NOT APPLICABLE FOR VETERANS RECRUITMENT APPOINTMENT (VRA).

This vacancy is limited to the first 100 applications received. All applications received prior to midnight (11:59pm EST) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered.

Specialized Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

GS-05: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Developing materials for various types of claims for benefits; (2) Maintaining files and documents for claims processing; (3) Using computer systems to input data.

OR applicants may substitute education for the experience required to qualify at the GS-05 level: 4 years of education above the high school level (120 college credit hours).

OR applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 90 semester hours of college education (i.e. 50% of college education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

GS-06: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Developing materials for various types of claims for benefits; (2) Maintaining files and documents for claims processing; (3) Using computer systems to input data; and (4) Responding to congressional inquires and/or freedom of information acts requests (FOIA).
Education is not substitutable for experience at the GS-06 level.


Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

The following documents are required for all applicants:

  • DD-214
  • Resume

The documents listed below are not required for all applicants, however some applicants may need to submit them to demonstrate eligibility and/or qualifications:
  • DD-214
  • Disability Letter
  • Resume
  • SF-50
  • Transcript


Current Federal Employees:
  • If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
  • To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50.
  • If you previously held a higher grade, you must also submit an SF-50 showing that grade.
Resume
  • Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
  • For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level of your experience. If your resume does not contain this information you will not receive consideration for this position.
  • If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Applicants claiming veterans' preference must also submit:
  • A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
  • Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
  • Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
  • If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.
Transcripts
  • If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
  • Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
  • Your transcript must contain the degree conferred date if you are substituting a degree for experience.
  • If you are claiming superior academic achievement (SAA) ensure you submit completed transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here.
  • A photocopy of your degree is not acceptable in place of a transcript.
  • An official transcript will be required at a later date if you are selected for the position.
Applicants claiming CTAP/ICTAP eligibility must also submit:
  • Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
  • Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
  • Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
  • Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.

In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.
Qualifications & Requirements
Specialized Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

GS-05: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Developing materials for various types of claims for benefits; (2) Maintaining files and documents for claims processing; (3) Using computer systems to input data.

OR applicants may substitute education for the experience required to qualify at the GS-05 level: 4 years of education above the high school level (120 college credit hours).

OR applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 90 semester hours of college education (i.e. 50% of college education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

GS-06: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Developing materials for various types of claims for benefits; (2) Maintaining files and documents for claims processing; (3) Using computer systems to input data; and (4) Responding to congressional inquires and/or freedom of information acts requests (FOIA).
Education is not substitutable for experience at the GS-06 level.


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Contact Information
Contact Name:
Company Name: Veterans Benefits Administration
Phone Number:
Fax Number:
Contact Email:Tony.Hendrix@va.gov
Website:http://www.ecentralmetrics.com/url/?u=20029546204%2D38&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D309890
Company Description:

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