The purpose of this position is to manage multiple functions of building operations and maintenance for a facility, data center, campus or portfolio of buildings.
Develops and maintains positive relationships with clients. Attends client meetings. Respond to tenant needs and oversees services are in compliance with policies, procedures, regulations, and contractual obligations and standards.
Responsible for oversight of the operation, maintenance, and modification of all critical environment building systems including: mechanical (including HVAC, computer room air conditioners, chillers, and plumbing); electrical (including UPS, DC battery systems, PDU, generators, transfer switches, and switchgear); cabling (including data and voice, broad band); fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems (including fire alarm, security system, card access, CCTV).
Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work in a union environment. Reviews work orders to ensure that assignments are completed.
Responsible for facilities inspections and reports.
Coordinates and manages moves, adds and change activities.
Obtains and reviews price quotes for the procurement of parts, services, and labor for projects.
Manages capital projects. Prepares capital project variance reports.
Manages vendor relationships and trains vendors on work order and billing procedures. Responsible for invoice processing and accuracy of cost center coding.
Uses pc, smartphone, or tablet for CMMS, email, ESS and training.
Provides process and procedure training.
Conducts financial/business analysis including preparation of reports.
Other duties may be assigned.
High school diploma or general education degree (GED) required. Minimum of four years of related Multi-Tenant/Multi-Use Facility experience and/or training. Associates degree or Bachelors degree preferred with focus on business, technical or management areas. Prior supervisory experience preferred.
Facility Management certification preferred. Driver's license may be required.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.