People Places Events In History Terms Organizations
Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Forums Chat
Home > Career Center > Job Seekers > Job Search
Job Title: CUSTOMER SERVICE ASSOCIATE
Company Name: WALGREENS
Location: Cedar Hill, TX United States
Position Type: Full Time
Post Date: 12/14/2017
Expire Date: 04/26/2018
Job Categories: Customer Service and Call Center, Installation, Maintenance, and Repair, Internet/E-Commerce, Retail/Wholesale, Executive Management, Research & Development, Web Technology
Job Description
CUSTOMER SERVICE ASSOCIATE
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
Share |
Contact Information
Company Name: WALGREENS
Website:https://jobs.walgreens.com/job/-/-/1242/6441757
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Employer Showcase
>> more | add
Latest Jobs
Campus Life Coordinator (10-months) - High Sierra Program with Azusa Pacific University in Azusa, CA.
Director of Institutional Grants with Bryn Mawr College in Bryn Mawr, PA.
Technical Research Analyst (8102-24) with MDRC in New York, NY.
Technical Research Assistant (7102-00) with MDRC in New York, NY.
Research Associate (7102-21) with MDRC in New York, NY.
>> more | add
Latest Member Activity
calvin cannon just became a new member. 04:20PM
frederick roberts just posted a blog entitled 'indian co-ed moriah colbert is new miss prairie view a&m university'. 03:59PM
gregory boulware, esq. just commented on a blog entitled '~ "ironically speaking!" ~'. 09:19PM
gregory boulware, esq. just commented on a blog entitled '~ chapter 5: 'farmland, a skippack retreat?' ~'. 01:22PM
gregory boulware, esq. just commented on a blog entitled '~ "in the soul and spirit of life and living!" ~'. 01:21PM
gregory boulware, esq. just commented on a blog entitled '~ 'fairmount' terror in the park: the series! ~'. 01:21PM
gregory boulware, esq. just posted a blog entitled '~ "seeing us-a lost for words" ~'. 02:23PM
markia alston just became a new member. 08:21PM
gregory boulware, esq. just posted a blog entitled '~'alexandre dumas, author/playwrite'~'. 07:28PM
gregory boulware, esq. just commented on a blog entitled '~“it came across my desk”~'. 05:47PM
gregory boulware, esq. just commented on a blog entitled '~"a man of color?"~'. 10:41PM
gregory boulware, esq. just commented on a blog entitled '~ “out from the shadows” ~'. 08:32PM
>> more | invite friends