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||Newport Beach, CA
|| Accounting/Auditing, Administrative and Support Services, Advertising/Marketing/Public Relations, Finance/Economics, Financial Services, Internet/E-Commerce, Real Estate, Retail/Wholesale, Sales, Publishing, Research & Development, Web Technology, Energy / Utilities
Client Services Specialist, Research|
Provides general administrative support to a group of Retail Brokerage professionals. Provides support to the team's business plan objectives. Responsible for assisting in the preparation of proposals and communication materials. Coordinates the distribution of internal and external marketing information.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Gathers supporting documentation to complete voucher forms and processes Broker commission payments while abiding by company accounting policies as well as local and national laws.
Demonstrated experience handling large data sets and relational databases. Advanced Excel skills.
Collects and analyzes data on demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Prepare tour books and reports of findings, illustrating data graphically and translating complex findings into concise written text.
Conceptualizes and develops the design of flyers, property brochures, proposals or offering memoranda for the purpose of marketing for their sale or lease.
Should have a strong geographic knowledge of the United States, and more specifically Southern California. Proficient in using basic online mapping services, including Google Maps & Earth.
Participates in the formulation and strategy for marketing particular Retailers to Landlords and expanding business for a dedicated team.
Acts as single point of contact for all data requirements from the sales team, including information related to marketing, research and financial analysis.
Proficient in Co-Star, LoopNet, and other listing services to source data, properties, owners and/or clients.
Tracks and reports on responses and communications from sourcing activities.
Creates and produces electronic and/or direct marketing campaigns for retailers interested in the sale or lease of properties.
Provides customized property information materials, comparable market analyses, market and industry research and targeted mailing lists.
Maintains and updates marketing infrastructure which may include a database system, intranet and external website, including data on all prospects.
Serves as broker liaison with all mandatory corporate requests and assignments.
Other duties may be assigned.
No formal supervisory responsibilities in this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Associate's degree (A.A.) or equivalent from 2-year college required. Bachelor's Degree (BA/BS) from a 4-year college or university preferred. 3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry.
CERTIFICATES and/or LICENSES
Current real estate license for where work is performed.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesign preferred. Ability to solve problems, mathematical analysis and project management. Knowledge of accounting and business law helpful.
SCOPE OF RESPONSIBILITY
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.