People Places Events In History Terms Organizations
Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Forums Chat
Home > Career Center > Job Seekers > Job Search
Job Title: Account Operations Manager
Company Name: CBRE
Location: Carrollton, TX
Position Type: Full Time
Post Date: 10/15/2017
Expire Date: 10/25/2017
Job Categories: Finance/Economics, Financial Services, Human Resources, Installation, Maintenance, and Repair, Real Estate, Executive Management, Environmental, Energy / Utilities
Job Description
Account Operations Manager
JOB SUMMARY
The purpose of this position is to oversee the facility maintenance management and safety programs for a facility and manage performance metrics in accordance with account KPI's (Key Performance Indicators).

ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages planned, preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPI’s (Key Performance Indicators).

Manages to established performance metrics in the area of work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics. Documents in the maintenance work order system and reports to client as appropriate to agreed upon reporting requirements.

Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as The Joint Commission and Centers for Medicare and Medicaid.

Responsible for identification of capital improvement projects, including cost analysis to be utilized in the preparation of capital budgets.

Administers energy management initiatives including ongoing evaluation of utility consumption rate structures, implementation of cost reduction programs, and assimilation of data for inclusion in benchmarking database.

Manages vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the RFP process to ensure best pricing and service level performance. May assist with contract negotiations.

Oversees safety programs are implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices.

Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client.

SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.


EDUCATION and EXPERIENCE

High School diploma or GED (General Education Degree) required. Bachelor's degree preferred. Min of 4 years Engineering and/or Maintenance Management related experience/training.

CERTIFICATES and/or LICENSES
Real Estate license preferred. CHFM strongly preferred.

COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

FINANCIAL KNOWLEDGE

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

 


Share |
Contact Information
Company Name: CBRE
Website:https://cbre.taleo.net/careersection/ex/jobdetail.ftl?job=17026060&lang=en&src=JB-13820
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Employer Showcase
>> more | add
Latest Jobs
ORDERLY - SNSC with Premier Health in Dayton, OH.
NURSING TEAM LEADER-UVMC with Premier Health in Dayton, OH.
Director, Labor Relations & Academic Employee Relations with Illinois State University in Normal, IL.
Snack Bar Attendant (2 Positions) (6808) with Southern Illinois University Edwardsville in Edwardsville, IL.
Visiting Instructor or Visiting Assistant Professor Position in Urban Studies with Cleveland State University in Cleveland, OH.
>> more | add
Latest Member Activity
gregory boulware, esq. just posted a blog entitled '~ "propaganda" ~'. 12:29AM
tamika harris just became a new member. 11:01AM
natahnya rollins-harper just commented on a term entitled '"the black national anthem"'. 01:09AM
natahnya rollins-harper just became a new member. 12:54AM
adrienne taylor-barnes just became a new member. 05:27PM
harry banks just became a new member. 06:49PM
dr juanel sippio just became a new member. 09:08PM
gregory boulware, esq. just posted a blog entitled '~ "26 black american soldiers - lynched!" ~'. 12:46AM
gregory boulware, esq. just commented on a blog entitled '~ "trumptown usa and the k.k.k." ~'. 11:07PM
gregory boulware, esq. just posted a blog entitled '~ “get over it!” ~'. 01:52PM
mark anthony jenkins just became a new member. 09:53AM
tazadaq shaah just posted a blog entitled 'treasury direct account, heather ann tucci, harvey dent and actual facts why you should not access t '. 02:59PM
>> more | invite friends