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|| Accounting/Auditing, Computers, Software, Customer Service and Call Center, Finance/Economics, Financial Services, Research & Development
Financial Operations Analyst|
Under general direction, provides Procure to Pay process management, including Vendor Good Receipting to Invoice Resolution. Must be able to interpret, perform, and understand both the commercial requirements and system capabilities to ensure accurate financial service deliveries. Owns accuracy, timeliness and ensures all established deadlines met. Provides exemplary customer service to both internal and external customers. Exercises judgment in processing exceptions to established procedures, business rules, SOX and SLA. Ability to work independently and organize, prioritize, and execute activities as required per process and account requirements.
Researches and resolves Accounts Payable issues by interpreting data to provide customers insights, for instance, Work Order and PO Reporting.
Prepares a variety of analyses, statements and reports for business review; arranges for preparation of graphics or illustrations to include with research findings.
Identify critical financial issues and recommend areas for value-add opportunities through Accounts Payable activity.
Direct communication with Account business professionals to resolve errors found in analysis
Ability to recognize and communicate improper/unusual transactions such as inappropriate approval or support or non-compliance, to senior level accounting team members.
Supports financial and non-financial processes to ensure strong internal controls and SOX compliance.
Assist in the preparation of customer reports within subject area.
Provides customer service by answering incoming requests, via phone, chat, email & online requests from all business units on facility-related issues.
Effectively respond to customer and supplier inquiries and concerns.
Assist and provide input on identified process continuous improvements.
Conducts ad hoc studies for internal/external customers and management upon request.
High School Diploma or General degree (GED) required. Associates degree with concentration in Business or Finance preferred.
Minimum (4) year of administrative or financial transaction support or equivalent relevant experience.
Ability to analyze and manage resolution of issues.
Demonstrated experience in troubleshooting, facilitation, project management and issue resolution.
Knowable of US GAAP.
Strong skills in MS Office and proficiency in MS Excel.
Strong verbal, Written and interpersonal skills.
High attention to detail.